PRIVACY POLICY
1. INTRODUCTION
At hoddan.com, we deeply value your privacy and are fully committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in compliance with applicable data protection legislation, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). Our approach emphasizes privacy and transparency, ensuring your data is handled with care, respect, and lawful diligence.
2. SCOPE OF POLICY AND DATA CONTROLLER ROLE
This Privacy Policy governs the data practices associated with the use of the hoddan.com website and related services. hoddan.com acts as the “Data Controller” under GDPR in determining how and why personal data is processed. By using this website, you acknowledge that your data may be collected, processed, and stored in accordance with this policy.
For any privacy-related inquiries, you may contact us at [email protected].
3. CATEGORIES OF DATA PROCESSED
We may collect and process the following categories of personal data depending on your interaction with our website and services:
a. Usage Data
This includes data concerning how you use our website such as IP addresses, browser types, operating systems, referral URLs, session timestamps, pages visited, and clickstream data.
b. Account Data
This includes personal identification details you provide during registration or checkout, such as your full name, billing and shipping address, email address, and phone number.
c. Profile Data
This covers aggregated information about your interests, preferences, past purchases, and user behavior that may be tied to your user profile or account.
d. Communication Data
Includes digital records of any correspondence you send to us through email, contact forms, or support channels, including metadata, message content, and documentation history.
e. Technical Data
Includes hardware and software details such as device type, operating system version, unique identifiers, screen resolution, and browser configurations.
f. Transaction Data
Covers financial interactions such as order details, payment confirmations, billing history, shipping addresses, and delivery tracking.
g. Preference Data
Includes marketing preferences, consent records, subscription choices, interests in specific products or services, and related opt-in selections.
4. LEGAL BASES FOR PROCESSING PERSONAL DATA
We process your personal data lawfully under one or more of the following legal bases:
– Performance of a contract: Where data processing is necessary to fulfil a contractual obligation you have with us.
– Legitimate Interests: When processing is necessary for the purposes of our legitimate business interests, provided those interests are not overridden by your rights.
– Consent: When you have given us explicit consent for one or more specific purposes, such as for receiving newsletters or using cookies.
– Legal Obligation: When required to comply with legal or regulatory obligations.
5. YOUR RIGHTS
Subject to applicable data protection laws, you are entitled to the following rights with regard to your personal data:
– Right of Access: Request confirmation and copies of personal data we hold about you.
– Right to Rectification: Request correction of inaccurate or incomplete data.
– Right to Erasure: Request deletion of your data (commonly known as the “right to be forgotten”), subject to certain legal exceptions.
– Right to Restrict Processing: Request limitation of how we process your data in specific scenarios.
– Right to Data Portability: Request to receive your data in a structured, commonly used and machine-readable format, and to transmit that data to another controller.
– Right to Object: Object to processing based on our legitimate interests, including for direct marketing.
To exercise any of these rights, please contact us at [email protected]. We respond to all requests in accordance with applicable data protection laws.
6. SECURITY MEASURES
We employ industry-standard technical and organizational measures to protect your personal data against unauthorized access, accidental loss or destruction, and unlawful disclosure. These measures include, but are not limited to:
– Data encryption during transmission and at rest.
– Multi-factor authentication and access control protocols.
– Regular data backups and recovery planning.
– Staff training on data confidentiality and security awareness.
7. INTERNATIONAL TRANSFERS
Any transfer of your personal data outside the European Economic Area (EEA) or the United States will be conducted in full compliance with applicable legal requirements. This includes the implementation of European Commission-approved Standard Contractual Clauses and adherence to relevant regional adequacy decisions.
Where necessary, hoddan.com ensures all third-party service providers engage in legally compliant data transfer agreements.
8. DATA RETENTION
Your personal data is retained only for as long as necessary to fulfill the purposes described in this Privacy Policy, subject to retention obligations under applicable laws. General retention guidelines are as follows:
– Usage Data: retained for 12 months for analytics and monitoring.
– Account Data: retained until the user deletes their account or for up to 7 years post-account closure for taxation and legal compliance.
– Profile & Preference Data: retained for 5 years or until you update or request deletion.
– Communication Data: retained for a minimum of 3 years for support and legal traceability.
– Transaction Data: retained for 7 years in alignment with financial regulation requirements.
9. COOKIE POLICY
hoddan.com uses cookies and similar tracking technologies to enhance user experience, analyze website performance, and personalize content. The categories of cookies we use include:
– Essential Cookies: Necessary for core website functionality such as navigation, login authentication, and secure transactions.
– Functional Cookies: Enable enhanced functionality and personalization like remembering user preferences.
– Analytics Cookies: Help us understand and analyze how visitors interact with the site (e.g., Google Analytics).
– Performance Cookies: Measure the performance of our website and troubleshoot technical issues.
10. COOKIE MANAGEMENT AND COMPLIANCE
Upon visiting hoddan.com, users are notified of the use of cookies and offered the opportunity to customize consent settings. You may manage or withdraw consent at any time via on-site cookie preference tools or your browser settings. We honor Do Not Track (DNT) signals and ensure compliance with both GDPR and CCPA frameworks regarding transparency and user choice over tracking technologies.
11. CHILDREN’S PRIVACY
We do not knowingly collect or solicit personal data from children under the age of 13. If we become aware that we have collected such information without verifiable parental consent, we will promptly delete such data. Parents or legal guardians who believe that their child has provided personal information without their consent should contact us at [email protected].
12. POLICY UPDATES
This Privacy Policy is subject to periodic revision. When significant changes are made, we take appropriate steps to notify users via website notices or direct communication where appropriate. Your continued use of hoddan.com following any amendments indicates your acceptance of those updates.
13. CONTACT
For questions, concerns, or requests regarding this Privacy Policy or our data handling practices, you may contact our Data Protection Manager via email at:
We affirm our commitment to data privacy, ethical data processing, and regulatory compliance. If you have any questions or wish to exercise your rights under applicable privacy laws, please reach out to us at your convenience.